Thank you for shopping with Zelorie. Here’s everything you need to know about how we ship your order.
We currently offer Free Shipping Pan India on all Zelorie Stevia Drops orders, across serviceable pin codes.
Orders are typically processed and dispatched within [1–2 business days] of order confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.
Once dispatched, orders are generally delivered within:
Delivery timelines are estimates and may vary due to courier delays, weather, regional restrictions, or other circumstances beyond our control.
We offer COD on eligible orders and pin codes. COD orders may take slightly longer to process for verification purposes, and a small percentage of the order value may be non-refundable towards COD handling if a COD order is refused at the doorstep (see Return & Refund Policy).
Once your order is shipped, you will receive a tracking link via SMS/email/WhatsApp so you can track your shipment in real time.
Shipping is free across India for all current pack sizes (Starter Pack, Sugar-Free Month Pack, Active Lifestyle Pack, and Super Saver Family Pack). We reserve the right to introduce shipping charges in the future, which will be clearly displayed at checkout.
If your order has not arrived within the expected delivery window, please contact us at info@zelorie.com or +91 99701 77982 with your order number, and we will investigate with our courier partner.
Please ensure your shipping address, pin code, and phone number are accurate at checkout. Zelorie is not responsible for delays or non-delivery caused by incomplete or incorrect address details provided by the customer. Additional charges may apply for reshipment in such cases.
For shipping-related queries, reach out to:
